What are the terms of the Return/Exchange Policy?
• All products purchased from phulankrut.com are applicable for Return/Exchange.
• Customers can Return/Exchange their order within 7days of the order delivery.
• In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
• If you have received a defective product, send us images at phulankrut@gmail.com or Whatsapp us at +91986037926 and we will get back to you.
• Exchanges are only applicable to items within the same price range and you can apply for exchange only once. For 2nd Exchange order we charge rs.100/-.
• Shipping and COD charges won’t be refundable
• All Return/Exchanges must be in unused condition with all original tags and packaging intact.
• To schedule an exchange/return please mail us at phulankrut@gmail.com with your order details.
• Our team will arrange reverse pickup once we receive the details.
• The Reverse Pick up facility is available on limited pin codes.
• While exchanging the Products which are purchased, In case the Product requested for exchange are not available in stock the amount will be refunded to original payment method.
Please Note:
For sale product Rs.100/- will be charged for Return/replacement.
For 999/- offer and order below 349/- Rs.150/- will be charged for Return/replacement.
How do I self-ship the products?
• Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
• You can courier the product(s) to the address mentioned below:
phulankrut.com
Plot No.38, Harneshwar society, Talegaon Dabhade, Taluka Maval, Pune PIN-410507
Note - We recommend using ‘Speed Post’ as your courier service. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.